Safaricom Merges mySafaricom Features into M-PESA Super App
Safaricom has started moving core self‑care functions from its mySafaricom app into the M-PESA super app, hinting at a single‑platform future. Airtime top‑ups, home internet controls and other everyday services now appear side‑by‑side with payments, loans and overseas card features. The shift follows a massive cloud‑native upgrade that lets the app handle thousands of transactions per second. While router settings still sit in a mini‑app, the overlap suggests the older app may soon become redundant. Users and analysts are watching closely to see how the consolidation reshapes Kenya’s mobile‑first market.
