POPIA Compliance

Sunrise Daily Dispatch is committed to protecting your personal information in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA), South Africa’s primary data protection law. This page explains how POPIA applies to our website and how you can exercise your rights under the law.

Scope and Applicability

Although Sunrise Daily Dispatch does not require user registration or maintain a database of personal information, we may collect limited personal data through automated means such as web analytics, server logs, and cookies. This includes IP addresses, browser types, and usage patterns. POPIA applies to this data when it can reasonably identify an individual.

Your Rights Under POPIA

Under POPIA, you have the following rights regarding your personal information:

  • Right to access your personal information held by us
  • Right to request correction of inaccurate or incomplete information
  • Right to request deletion of your personal information
  • Right to object to processing of your data for direct marketing
  • Right to be informed about how your data is collected and used

How We Comply

We comply with POPIA by:

  • Collecting only necessary data for website functionality and analytics
  • Using anonymized data where possible
  • Not storing personal information in identifiable databases
  • Implementing reasonable security measures to protect data
  • Providing clear information about data collection practices

Data We Process

The personal information we may process includes:

  • IP addresses
  • Device identifiers
  • Browser and operating system details
  • Pages visited and time spent on site
  • Location data (general, not precise)

This data is collected solely for website performance, traffic analysis, and improving user experience. No personally identifiable information is stored long-term or linked to individual identities.

Legal Basis for Processing

Our processing of personal information is based on our legitimate interest in ensuring website functionality, security, and providing relevant content. We do not process sensitive personal information as defined under POPIA.

How to Exercise Your Rights

To exercise any of your rights under POPIA, please contact us at:

Email: [email protected]

Include your full name, contact details, and a clear description of your request. We will verify your identity before responding.

Response Timeframes

We will respond to your request within 20 business days, as required by POPIA. If we need more time, we will notify you in writing with the reason for the delay.

No Discrimination Policy

You will not be denied access to our services, charged different prices, or receive a different quality of service because you exercised your rights under POPIA.

Updates and Changes

We may update this compliance page periodically to reflect changes in POPIA or our practices. The most recent version will always be posted here with an updated effective date.

Contact Information

For questions, complaints, or requests regarding your personal information under POPIA, please contact:

Name: Thandi Nomvula
Email: [email protected]
Address: uShaka Marine World, 1 King Shaka Ave, Point, Durban, 4001, South Africa

You also have the right to lodge a complaint with the Information Regulator of South Africa if you believe your rights have been violated.

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